Frequently asked questions
DO YOU ACCEPT RETURNS?
Yes, always. You must contact us within 14 days of the delivery date if you would like to exchange your order. The buyer is responsible for paying return shipping fees on exchanges.
HOW MUCH IS SHIPPING?
Shipping price depends on weight and size of your package and delivery time depends on your location. Up to 2kg:
Denmark, Germany, Italy,
Luxembourg, Nederland and United
Ireland, Latvia, Lithuania, Norway,
Poland, Rumania, Slovakia, Slovenia,
DO YOU SHIP OUTSIDE EUROPE?
WHEN WILL MY ORDER SHIP?
Our turnaround time is 2 business days. This is the time from your order being placed to the order being shipped out.
WHEN WILL I RECEIVE MY ORDER?
3-5 working days in Spain and Norway, 1 day if you choose express shipping.
DO YOU OFFER COUPONS OR DISCOUNTS?
HOW CAN I WASH MY HAZIA PRODUCTS?
HOW CAN WE BE FEATURED ON YOUR WEBSITE OR SOCIAL MEDIA ACCOUNTS?
DO YOU DO WHOLESALE ACCOUNTS?
DO YOU COLLABORATE WITH BLOGGERS/INFLUENCERS?
WHO DESIGN HAZIA PRODUCTS?
We create all designs ourselves, you won't find any of our products elsewhere.
WILL YOU SHIP FROM NORWAY SOON?
Yes! We are working on our second logistics center in Oslo, so that we can operate from Norway as well.
ARE YOU WORKING ON NEW DESIGNS?
Yes, we are working on our next collection!